![]() Note: If none of the installed applications can open your video, go to the App Store or the internet to look for the applications that can play your file.Ĭorruption in your video files or your operating system can prevent you from opening videos with a QuickTime player. All you need to do is follow the steps below: However, you can fix this issue and enable the QuickTime player to work again. Step 1: Open the "Applications" folder, locate "Utilities," click on it, and then double-click the "Activity Monitor" program to launch it. Step 2: Now, under the "Process Name" column, choose "QuickTime Player." After that, click the "Quit Process" button, located at the top left of the window. The Basics of GIF Brewery Dealing with Crashes & Quicktime Components Want one-on-one support for crashes? You may always e-mail us! We'll get back to you as soon as possible.Step 3: A confirmation window will appear. Hello, if you're looking at this page, that probably means you are experiencing issues or even crashes with GIF Brewery. This page should hopefully help you self-diagnose and fix some of the most common issues: blank screens & crashes. To help diagnose issue, the easiest way to get information is by using Apple's Console, which keeps logs of app activity. GIF Brewery, like many apps, writes occasional messages to the log to help with debugging and support. The Console application is located in /Applications/Utitlies/. You may also find it quickly by using Spotlight. The first thing to do once Console is open is to filter for GIFBrewery in the top right. This will show all the lines originating from or dealing with GIF Brewery.Īlso, on the left hand-side, you'll also see a section called User Diagnostic Reports. If GIF Brewery has crashed, it will add a log into that area. Please send these to GIF Brewery's support in order to help you fix the issue. If you've opened a video and it just sits there saying "Movie Loading.", then you are experiencing a blank screen issue. This issue is caused by GIF Brewery being able to open the file, but not being able to properly decode or display the video content. Using a secondary monitor/display connected via USB/DisplayLink. GIF Brewery currently requires displays to support hardware acceleration. This is true for the standard Mac display and any display connected via a Thunderbolt/MiniDisplay Port. However, the vast majority of USB-connected displays/monitors are not hardware-accelerated. This is a known issue and will hopefully be fixed in a future update. Opening a supported file-format (such as AVI), but using unsupported codec (such as DivX). Many common file-formats & codecs are supported by GIF Brewery by default. However, in order for a video to be playable in GIF Brewery, the file's format & video codec must both be supported. ![]() A common culprit for blank screens are AVI files. While the AVI format is supported, its common codec (DivX) is not. In order to open DivX files, you will need a Quicktime components, such as Perian installed. Note however, that third-party Quicktime components are NOT supported by GIF Brewery and should be used at a user's discretion. Users/./Library/QuickTime/ponent/Contents/MacOS/Perian: open() failed with errno=1 If you look in your Console (as described above), you might have noticed a line that looked like: GIFBrewery: Error loading /Users/./Library/QuickTime/ponent/Contents/MacOS/Perian: dlopen(/Users/./Library/QuickTime/ponent/Contents/MacOS/Perian, 262): no suitable image found. This is an indication that GIF Brewery is not able to load Perian, because Perian must be installed for all users. The most common reasons for these crashes are out-dated Quicktime Components, such as 3ivX, Perian, Flip4Mac, or DivX. Thus, you should either upgrade the component or remove them.ĭue to Apple's Sandbox restrictions, older Quicktime components may crash GIF Brewery. In order to see what components you have installed: #Gif brewery 3 cant open wmv upgrade# ![]()
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